Terms and Conditions: Account Rules, Bonuses and Payout Limits
These terms summarise how your account and our promotions work. They are a plain-language overview, not the full legal document; the complete and current terms live in your account on the live site, and those prevail if anything differs. Please verify any figure that can change before you rely on it.
Your account
You must be 18 or older and a resident of a country we accept to open an account with us. One account is allowed per person, household, device and payment method, and your details must be accurate. We verify identity through KYC before your first withdrawal, and we may request updated documents at any time to meet our licensing obligations.
You are responsible for keeping your login credentials private and for all activity on your account. If you suspect unauthorised access, contact support immediately so we can secure it. We may suspend an account where we detect fraud, bonus abuse, or a breach of these terms.
Bonuses and wagering
Our bonuses carry wagering requirements — commonly 50x on the bonus amount — and eligibility rules that are stated on each promotion. Pokies usually contribute in full toward wagering, while table and live games count little or nothing. Bonus winnings may be capped, and only one welcome offer applies per player.
We reserve the right to amend or end a promotion, and to void bonuses gained through abuse such as duplicate accounts or prohibited bet patterns. Where terms change, the version shown in your account at the time you opt in is the one that applies. Always read a promotion's specifics before claiming it.
Payments and withdrawals
Deposits and withdrawals are processed in Australian dollars through the methods shown in the cashier. Standard accounts have a weekly withdrawal limit, and payouts are released after a review and successful verification. Processing times vary by method, and any applicable fees are shown before you confirm a transaction.
We may withhold a payout pending completed verification or investigation of suspected breaches. Chargebacks or fraudulent transactions can lead to account closure. For the current limits, fees and timelines, see the payments guide and the live cashier.
Changes, fairness and contacting us
We may update these terms to reflect new rules, products or legal requirements, and the current version always lives in your account. Where a change is material, we aim to flag it so nothing important slips past you. Continuing to play after an update means you accept the revised terms.
We apply the terms consistently and in good faith, and we will not void a legitimate win on a technicality. Equally, we expect fair play in return — no duplicate accounts, no collusion and no abuse of bonuses. If a dispute arises, contact our support team first so we can resolve it directly and quickly.